Returns and Refund Policy
We strive to ensure your complete satisfaction with every purchase. If for any reason you are not happy with your order, we offer a hassle-free refund policy. You may request a refund for any reason within 100 days of your purchase date.
To initiate a refund, simply contact us with your order details, and we’ll process your request promptly. Refunds will be issued to your original payment method within 24-48h of approval.
No questions asked, no exceptions—your peace of mind is our priority!
Let's keep it simple. We offer 100 days prepaid returns, absolutely free of charge, no hassle, as it should be. If you wish to return the item yourself, we are happy to cover your refund postage.
Shop with confidence!
HOW TO RETURN OR REQUEST A REFUND
Email us at info@valecrafted.co.uk, and let us know that you're returning the item.
Alternatively, simply go ahead and return to the following address:
FAO RETURNS, 20 Coltishall Grove
Wolverhampton, West Midlands,
WV2 2PH
UK
We aim to refund within 24-48 hours of receiving the returned item!
We will issue the refund via the same payment method you used at checkout.