Shipping policy
Shipping Policy
Thank you for choosing ValeCrafted.co.uk! We take great pride in preparing your personalised gifts and aim to get them to you as quickly as possible.
Order Processing:
Processing Time: 24–48 hours.
Our Goal: While our official window is up to 48 hours, we aim to process and dispatch all orders the same day whenever possible.
Fulfillment Location: All orders are handcrafted and shipped directly from our UK warehouse.
Delivery Methods & Times:
We use Royal Mail for all domestic deliveries to ensure your parcel is fully tracked from our door to yours.
Free 48h Tracked delivery for orders under £60
Free 24h Tracked delivery for orders over £60 (Usually £3.99)
Tracking Your Order:
Once shipped, you will receive an email with your Royal Mail tracking number.
Contact Us
For any enquiries regarding your delivery:
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Email: info@valecrafted.co.uk
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Telephone: 0330 229 0371
Shop with confidence!