Shipping policy
Shipping Policy
Thank you for choosing ValeCrafted.co.uk! We take great pride in preparing your personalised gifts and aim to get them to you as quickly as possible.
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Order Processing:
Processing Time: 24–48 hours.
Our Goal: While our official window is up to 48 hours, we aim to process and dispatch all orders the same day whenever possible.
Fulfillment Location:Â All orders are handcrafted and shipped directly from our UKÂ warehouse.
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Delivery Methods & Times:
We use Royal Mail for all domestic deliveries to ensure your parcel is fully tracked from our door to yours.
Free 48h Tracked delivery for orders under £60
Free 24h Tracked delivery for orders over £60 (Usually £3.99)
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Tracking Your Order:
Once shipped, you will receive an email with your Royal Mail tracking number.
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Contact Us
For any enquiries regarding your delivery:
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Email:Â info@valecrafted.co.uk
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Telephone:Â 0330 229 0371
Shop with confidence!