Personalised Photo to Drawing - Framed Pencil Portrait

Yes, any photo you have. If we can’t do it, or it’s not up to your standard, we will issue an immediate refund, no questions asked.

No, it just means we spend more time working, instead of chatting, as our manager often reminds us.

Yes, of course. Please note that they will be side by side, exactly as they appear in the photos you provide, we cannot customize any further than this (we will adjust each person's size to match the others). As an extra layer of safety, we will send you the artwork to approve via email/ Whatsapp/ text (usually same day), just to double check. You can ask for a full refund at this point, that's how we keep our return rate at 0% all year round. Purchase with confidence!

We send previews for every order that doesn't meet our high brow standards. (we don't take any risks). Still, if you have any anxiety or concerns (and want even more control) email info@valecrafted.co.uk after you purchase and request a preview. Also, just know that we are happy to issue a full refund at any stage, even 100 days after you received it. Shop with confidence!

Processing takes less than 24 hours, we send the parcels via Royal Mail Tracked 48hr to UK mainland, they are usually delivered within 48 hours.

You can call us on 0330 229 0371 (9AM-5PM Mon-Fri). Alternatively, you can email us at info@valecrafted.co.uk